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Dear Meditourist,
My wife and I were patients at your clinic in week 30, 2011 and would like to thank you for your professionalism and assistance during our stay.
Here a short description/feedback on how we experienced our dialog and the process with you.
On our vacation in Hungary we chose to look for a plastic surgery since we have heard that Hungary was a much cheaper country to get an operation in compared to Denmark and via Google we found, among others, Dr Vincente Rodrigo and Meditourist.
The reason for us calling Meditourist first, was due to the very professional homepage that included a satisfactory and comprehensive information level.
Next, our call was answered first time by Patient co-ordinator Joanna Karoly there not only well at speaking English but she could also setup a meeting already the day after.
Here we were welcomed by both Dr Vincente Rodrigo and Joanna Karoly in their office downtown which was in good condition, close to the hospital where the surgery would find place.
Dr Vincente Rodrigo was confidence inspiring and gave an impression that what we requested was for him business as usual, and after some very good advices about the process we agreed to use Meditourist for our surgical procedure.
In a foreign country without any knowledge about the healthcare system or the hospitalization it was not without concerns that we � again only the day after � arrived as agreed at the hospital. Here Joanna was meeting us in the reception and helped us to our room. A big thanks to Joanna that even though we were not her only clients that day she was staying most of the time at our side to ensure we were okay.
The operation went as planned and it confirmed to me that Dr Vincente Rodrigo and his team, is very professional about their work. With the expected pain after, the staff did everything to help with both guidance and painkillers. Can�t find a single thing that I am dissatisfied with.
After our surgery we had the pleasure to experience that Meditourist called us several times to ensure everything was going as it should. Even 3 weeks after we still experience a high present and service minded assistance when we reach out for Meditourist regardless if its small or big question/concerns.
It has been a great experience and Meditourist receive our biggest recommendation. Br/ Heidi&Max
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Venlig hilsen / Best regards
Max T. Seeger
International Account Manager
Nordic and Strategic Alliances
TDC A/S, Enterprise
Business Nordic, R435
Teglholmsgade 1-3
0900 Copenhagen SV
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